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Contracts
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All contracts between the Client and Paradise Gourmet Catering should be signed
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and executed no later than 30 days prior to each event.
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Hawaii County Liquor Commission requires client’s signature for us to process
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liquor licenses. Only after contract is signed do we consider the function confirmed.
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Letter of Agreement
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After revisions to the initial proposal, a signed Letter of Agreement may be
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required from client indicating client’s commitment in hiring Paradise Gourmet Catering
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to cater the event. Seven (7) days after signing, a non refundable deposit of 10%
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of the estimated charges will be required.
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Cancellation Policy
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In the event a function is cancelled after we have received a letter of agreement
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and/or a signed contract the following cancellation fees will apply.
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0-30 days prior to function 100% of total estimated charges
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31-60 days prior to function 50% of total estimated charges
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Over 60 days prior to function 10% of total estimated charges
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Note: See Letter of Agreement Above regarding non refundable 10% deposit
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Please note that we have no control over functions cancelled due to weather,
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acts of nature, force of God, war, etc and therefore cannot offer refunds.
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Fees for any special equipment or décor rented or purchased for any function
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that is not used per the client’s request will not be refunded.
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Guarantees
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Guest counts for services under contract with Paradise Gourmet and Client, including
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changes to original contract, are required to be faxed, phoned or emailed to our
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office no later that 72 hours within date and time of each event.
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(Not including Saturdays, Sundays and Public Holidays)
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At no time will the guest count be lower than 50% of the contracted count.
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Furthermore, we cannot guarantee that guest counts higher than 5% can be
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accommodated if given to us less than 14 days prior to event, however, we will always
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make every effort to accommodate any change in guest count. If no guarantee is
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provided we will consider the contracted amount the guarantee.
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We will overset and be prepared to serve 5% over the guarantee.
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Maximum overset is 40 guests.
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Guarantees plus or minus 5% of the original amount may require a new contract.
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Liquor License
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Paradise Gourmet Catering will provide all necessary permits and liquor licenses
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that are required for each event. To obtain the liquor license we require a signed
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contract, and letter of authorization from the owner of the site fourteen days in
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advance of the function date. Without this, we will not be able to serve liquor at
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the function. All bars will be attended by our bar managers, with a State of Hawaii
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“Managers Certification Card.” Liquor laws of the State of Hawaii will be observed.
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The legal drinking age is 21.
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Bars
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Functions with Bars/Bartenders must generate at least 500.00 in revenue per Bar
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or a service fee will apply to bring the revenue to 500.00.
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We do not participate in “Self Serve” Bars
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Insurance
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Paradise Gourmet Catering will provide required insurance for each event
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as required by individual location properties. Some properties may
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require that you provide an additional insurance indemnity.
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Overtime
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Each function is three hours long unless noted otherwise on the contract. If the
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function extends beyond this time, we will charge overtime at $33.00 per staff,
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per hour. Late or early arrivals that extend the function past designated time set in the
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contract will be considered as overtime and charged accordingly. Equipment
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Vendors, Lighting Technicians etc., may also charge for overtime.
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Meal Substitutions
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It is our intention to accommodate any requests due to dietary restrictions.
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These requests must be provided 72 hours prior to the function. Requests
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received within the 72-hour time period will be accommodated at an additional
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charge and above the guaranteed number of meals.
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Service Charge and Tax
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All food and beverage prices are subject to an 18% service charge. Hawaii State
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Tax of 4.166% will be added to all food, beverage, labor, service charges
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and miscellaneous item charges.
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Buffets
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Banquet buffets offer limited quantities of food. Food preparation is based on one
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serving per person. Additional servings may be purchased at appropriate prices.
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Minimum guaranteed amount for any buffet is 30 guests.
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Additional minimums may apply.
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Pricing
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We reserve the right to change menus or pricing at any time. Pricing is not
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guaranteed until we have a signed contract.
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Deposits
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We require a 100% deposit on
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the TOTAL ESTIMATED COST at least 30 days prior to each event date.
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If we do not have a deposit within 30 days of event date, we cannot guarantee we
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can execute the function at the confirmed prices.
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See also “Letter of Agreement” section above.
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Tastings
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Food Tastings (for up to four guests) are complimentary for signed and deposited
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functions and $200.00 for unconfirmed functions. This charge, however,
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will be applied towards the Final Payment.
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Final Payment
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All final payments must be made in full upon receipt of final billing. A credit
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card authorization form is required to secure the final balance
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until payment is received. Final balance would include the difference between
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the amount paid and any additional charges incurred on site the day of the
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event or after deposit is made.
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Low Guest Counts
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Any function with a guarantee of less than 30 adult guests will be assessed an
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additional service fee of $500.00. Children or discounted guests do not count
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toward this minimum guarantee.
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